1. Data Controller
VIP Rakka
Email: info@viprakka.fi
Website: viprakka.fi
2. Personal Data Collected
We collect personal data when
- you make a reservation
- you contact us by phone or email
- you use our website
The data collected may include name, email address, phone number, reservation details (such as accommodation dates), IP address, and cookie data.
3. Purpose of Processing Personal Data
Personal data is processed in order to
- manage reservations and provide accommodation services
- communicate with customers and provide customer service
- comply with legal obligations
- develop and improve the service and website
4. Legal Basis for Processing
Processing of personal data is based on
- performance of a contract (accommodation reservation)
- consent given by the data subject
- compliance with legal obligations
5. Disclosure and Transfer of Data
Personal data may be disclosed only to the extent necessary to provide the service or when required by law.
Personal data is not transferred outside the EU or EEA.
6. Data Retention
Personal data is stored only for as long as necessary to manage reservations and fulfill legal obligations.
7. Rights of the Data Subject
The data subject has the right to
- access their personal data
- request correction of inaccurate data
- request deletion of data
- restrict or object to processing
- withdraw consent
8. Cookies
The website uses cookies to improve user experience and monitor website functionality. Cookie usage can be managed through browser settings.
9. Contact
For data protection matters, contact:
info@viprakka.fi